Please find me here. If you're curious why, it's because I'll be experimenting over the next few months with Tumblr. My Tumblr site will be updated more frequently and have a more personal touch to it. My monthly interview series will continue to be posted here and linked on my Tumblog.
So, what do you think? Are you raising your eyebrows at all (at left)? Let's go!
The true cost of customer response
3 hours ago